BlackMDR 24×7
Continuous monitoring, threat hunting and remote containment to stop threats before they impact the business.
- Full diagnostic in 10 days
- 12–36 month roadmap with ROI < 9 months
- Average 22% savings on IT/OT costs
01 / 11
An alert avalanche isn’t security; on-time response is
Mature SMEs have EDR, M365 mail, NGFWs, Meraki networks… and hundreds of alerts. Without 24/7 analysts, false positives eat your time and real ones slip by. BlackMDR filters, confirms and acts in minutes, with full traceability and business-impact focus.
02 / 11
Monitoring Process
- Data Collection:We collect logs and events from all systems and devices.
- Intelligent Analysis:We analyze patterns and behaviors to identify threats.
- Immediate Response:We alert and trigger the necessary response playbooks.
03 / 11
Differentiators that truly matter
We don’t replace your team; we empower it
Shoulder-to-shoulder with your IT/CISO. Clear RACI, shared visibility and knowledge transfer so your team grows stronger every month.
No ‘black box’: we pre-agree remote actions
Co-signed runbooks authorizing actions in advance (isolate endpoint, block IOCs, purge phishing, revoke sessions…). Less bottlenecks, lower MTTR, full traceability.
Security governed from the top
CISO/OSI committee, clear KPIs, risk-based prioritization, audit evidence and alignment with NIS2/ISO.
Less time on alerts, more on decisions
Outcome-oriented: fewer false positives, incidents contained in time, prioritized hardening backlog and ROI-driven investment decisions.
Leverage what you already have
EDR/XDR, SIEM, M365, NGFW, Meraki, etc. We integrate and optimize before proposing new tools.
Note: we can integrate with leading stacks (e.g., Microsoft Defender, SentinelOne, CrowdStrike, Fortinet, Palo Alto, Microsoft Sentinel…) and adapt scope to your tech reality.
04 / 11
End-to-end coverage, real integrations
Endpoint / EDR/XDR
Microsoft Defender for Endpoint, SentinelOne, CrowdStrike, Sophos, Bitdefender, Malwarebytes, Webroot…
Identity & Email
Microsoft 365/Entra, purge rules and session revocation.
Network & Perimeter
Fortinet, SonicWall, WatchGuard, Cisco Meraki (firewall/telemetry events).
Cloud & Workloads
Microsoft Sentinel, Azure/AWS; Elastic SIEM when applicable.
OT/ICS
Segmented approach and safe containment rules when needed.
Transparency note: listing technical compatibility; “compatible” doesn’t imply a partnership unless explicitly stated.
05 / 11
24/7 Detection & Response
Ingest & Normalization
Telemetry from endpoint, identity, cloud and network.
Detection
Rules, ML and correlation + proactive hunting.
Human validation
Analysts remove false positives.
Remote response
Isolation, IOC blocking, kill process, session revocation, password reset, containment rules, etc.
Lessons learned
Rule tuning, hardening and guidance for IT/CISO.
06 / 11
Fast, safe rollout with no “surprises”
Day 1–3
Architecture & inventory
Architecture, source inventory and IT-readiness.
Week 2
Initial deployment
Agents/connectors + co-approved runbooks.
Day 30
First report
Initial tuning and first technical + executive report.
Day 90
Full validation
Drill, KPI review and maturity roadmap.
07 / 11
From alert to containment
Endpoint isolation
Affected host.
Blocking & eradication
IOCs, processes, known persistence.
Identity actions
Disable session, MFA, reset passwords.
Email
Block, retract, purge phishing campaigns.
Network/Perimeter
Temporary rules, emergency segmentation.
Recovery recommendations
And coordination with your team.
DFIR / Retainer available as a separate service for deep forensics and crisis support.
08 / 11
Proactive hunting on critical TTPs
Recurring MITRE ATT&CK-based behavior search focused on initial access, lateral movement, privilege escalation and exfiltration. Findings become actions and new rules for your environment.
09 / 11
Monthly reporting and executive focus
- Monthly report: Incidents, actions taken, recommendations.
- Executive dashboard: Trends, covered sources, top TTPs, hardening backlog.
- Quarterly committee: With CISO/OSI to align security with business.
11 / 11
Frequently asked questions
EDR is endpoint tech; MDR adds a 24/7 human team to monitor, validate and respond.
Not mandatory. We start with EDR/XDR and identity/email; if you already use SIEM, we integrate it.
Yes, as a separate retainer for deep analysis and crisis coordination.
We define operational SLAs in the contract (triage, notify, contain) tailored to your environment.
We process the minimum necessary data under strict controls and DPAs.
